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This privacy statement is provided in accordance with the Privacy Act 1988 (Cth) (“the Privacy Act”) and sets out the way in which MKF Lawyers collect, store, use, manage and protect your personal information. By accessing information provided by us (including via our website), providing us with your personal information and enquiring and using our services, you agree to our privacy policy.
Personal Information
MKF Lawyers collect personal information to conduct our business, provide services, market our services and to meet our legal obligations.
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
Personal Information Collected
The type of information we collect and hold includes personal information about our clients, business associates, services providers, potential clients (including their agents, servants and employees), and other people who come into contact with us.
The nature of the information we may collect in order to provide professional services includes, but is not limited to:
- Names;
- Addresses including home and business addresses;
- Email addresses;
- Telephone contact details;
- Images and videos;
- Current and former employment and business details;
- Current and former education details;
- Financial and taxation information;
- Medical history;
- Medical and hospital records;
- Financial information, including bank account details, BAS statement details, and financial management information;
- Property ownership details;
- Family details;
- Criminal record including any previous convictions;
- Ethnic origin;
- Religion;
- Trade union details;
- Sexual preference;
- Government agency identifiers including your Tax File Number or Medicare Number;
- Medicare details and a list of services paid by Medicare relating to you;
- Comments, feedback and reviews about us;
- Your enquiries and communications;
- Your location;
- How and when you access our services and our website.
Collection of Personal Information
MKF Lawyers collect personal information from:
- forms and applications completed;
- meetings including face to face, telephone and videoconference meetings;
- interviews;
- business resources;
- third parties including from records, statements, written or verbal communications and reports;
- our social medica accounts;
- our website
We comply with the requirements set by the National Privacy Principles and take steps to protect the security and confidentiality of the personal information collected and held.
Disclosure and Use of Person Information
MKF Lawyers may use and disclose your personal information for the primary purpose for which it is collected, for secondary purposes which are related to the primary purpose and as authorised by the Privacy Act.
In general, we use and disclose your personal information for the following purposes:
- Conducting our business
- Providing services
- Marketing our services
- Publishing testimonials and reviews provided by you about us
- Communicating with you and persons connected to you
- Complying with our legal and financial obligations
- Helping to manage and enhance our services
We will not disclose your personal information to anyone unless it is with your consent and those people will be bound by the same privacy standards.
We understand that the personal information we collect will often include sensitive information. That sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related purpose, unless you agree otherwise or if it is required by law.
We may disclose your personal information to:
- Other members of MKF Lawyers;
- Other businesses or individuals who assist us in providing services or who perform functions on our behalf, such as specialist consultants and legal counsel;
- Courts, tribunals and regulatory authorities;
- Anyone else to whom you authorise us to disclose it;
- Anyone else as required by law.
Direct Marketing
We may use your personal information to communicate directly with you to promote a product or service. We use direct marketing to provide you with information about products or services that we believe you may be interested in. If you receive direct marketing material from us, and do not wish to continue receiving it, please contact us in writing or by telephone with a request that your contact details be removed from all future direct marketing programs. Once we have received your opt-out request or communication, we will remove you from our direct marketing programs as soon as reasonably practicable.
Cookies
MKF Lawyers website may use cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience and our website. We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Website analytics
Our website uses Wix analytics services to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Transfer of personal information overseas
We may transfer personal information about you to a person or business overseas. This will only occur if:
- We reasonably believe that the recipient of the information is subject to laws that are substantially similar to the National Privacy Principles in respect of the handling of information;
- You consent to the transfer;
- The transfer is necessary in order to perform our services.
Storage of Personal Information
We hold your personal information both in electronic and hard copy form. All electronic material is secured using password protected electronic devices. All hard copy information is kept securely. Hard copy personal information may be copied and scanned. If hard copy personal information is scanned, it is saved and held electronically.
MKF Lawyers may store, process or back-up your personal information on servers located in Australia or overseas, via the Cloud, and through third party service providers.
MKF Lawyers will keep information and documents relating to a legal matter for 7 years after the completion of that legal matter in compliance with the South Australian Legal Practitioner Conduct Rules and in a manner as required by law.
Where we no longer require your personal information for a permitted purpose under the National Privacy Principles, we take reasonable steps to destroy it.
Personal Identification
We do not use personal identifiers that have been assigned to you by another agency or organisation, such as your Medicare number or Tax File Number, as a means of identifying you as an individual. If you provide this information to us for a particular purpose, it will not be used for any other purpose but for that for which it was provided.
Contacting us anonymously or using a pseudonym
You can contact us anonymously or by using a pseudonym. If you choose to withhold personal information to protect your identity, we may be limited in what information and services we can provide, and we may not be able to investigate any complaints or incidents you report.
Access to Personal Information
You may contact us in writing or by telephone at any time to request access to the personal information we hold about you. If we are not reasonably able to verify your identity, we reserve the right not to provide you with access to the personal information requested. We will respond to your request for access to your personal information as soon as reasonably practicable.
So that the personal information we hold about you is accurate, we suggest that you contact us to update that information from time to time.
Links to third party sites
MKF Lawyers website may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Changes to our Privacy Policy
From time to time we may make changes to our Privacy Policy. Changes come into effect from the time when they are brought to your attention, or when you next access our website, whichever is earlier. Please make sure you review the Privacy Policy each time you visit our website to keep up to date on any changes.
Contacting us
If you have a question or complaint about how we have handled your personal information or you require access to the personal information we hold on your behalf, you can contact us at:
MKF Lawyers
Level 2/12-24 Gilles Street
ADELAIDE SA 500
Email: info@mkflawyers.com.au
Phone: 08 7093 2998
